HONG KONG DISNEYLAND
Hong Kong Disneyland located in a scenic coastal area with mountain backdrop at Penny’s Bay just off the North Lantau Highway on Lantau Island opened in 2005 and is the smallest Disney park. The park is owned by Hong Kong International Theme Parks, a joint venture between the Hong Kong Government and Walt Disney Company. The government stake was originally 57% but has since reduced to 52% owing to the Walt Disney Company injecting HK$3.6 billion finance in 2009 to provide for a major five-year expansion of the park. Disney receives a management fee which was originally 2% of gross revenue but following the re-financing and expansion plan has been revised to 6.5% of Ebitda (earnings before interest, taxes, depreciation and amortisation).
Disney's entry into China began in 1986 when agreement was reached to show Mickey Mouse and Donald Duck cartoon series in the mainland on China Central Television. In 1998 plans were announced to build a Disneyland theme park in either Zhuhai or Hong Kong and in 1999 Hong Kong was selected as the first Disney theme park in China. The park is essentially an American-style theme park with Chinese language services. Hong Kong Disneyland employs about 5,000 full time and 2,000 part time staff as at 2018. The park capacity, originally 37,000, has increased to 42,000 with the opening of new themed areas. Although the park has the same land resources as the Californian park only Phase 1 of Hong Kong Disneyland covering 22.4 hectares has so far been developed and includes two hotels on the perimeter of the park. A major 4-year park expansion was completed in 2013 with the opening of Mystic Point. Whilst the original size of the park and number of attractions meant that most visitors could cover the park in a single day, it is expected that the park expansion project will see the park turned into a "day and a half" experience. The opening of the park coincided with the revival of its competitor Ocean Park and Disneyland initially suffered from disappointing attendances and mounting financial losses. The park did not meet its target of breaking even by 2011 but its sixth year results for the period to the end of September 2011 showed an annual attendance of 5.9 million, a 13% increase over the previous year, although well below the target of 6.96 million. Revenue increased to HK$3.6 billion and a net loss of HK$237 million was recorded, down considerably from HK$718 million in the previous year. The park announced its first profit, for the financial year ended September 2012, when it generated revenues of HK$4.3 billion, earning a net profit of HK$109 million. During the same period, attendances increased by 13% to 6.7 million. Attendances have continued to rise and amounted to 7.4 million for the financial year ended September 2013 during which the park increased its revenue by 15% to HK$4.9 billion and achieved a net profit of HK$242 million. For the financial year ended September 2014, although the park recorded only a small increase in attendance to 7.5 million, revenue increased by 12% to HK$5.46 billion and net profit increased by 36% to HK$332 million, accounted for by an 11% increase in per capita spending per visitor mainly due to product sales associated with the popular animated film "Frozen". Hotel occupancy remained high at 93% although this was down slightly by 1% from 2013. The financial year ended September 2015 saw the annual attendance decline to 6.8 million and a drop in revenues to HK$5.114 billion with a net loss of HK$148 million. The lower attendance was attributed to the decline in mainland visitors to Hong Kong which has generally affected the tourist industry in the territory.
During the financial year ended September 2016, although international visitor numbers increased, a further drop in mainland visitors to Hong Kong saw the overall annual attendance decline by 700,000 to 6.1 million. Revenue was HK$4.8 billion, down by HK$0.314 billion from the previous year, and the park incurred a net loss of HK$171 million. EBITDA was HK$715 million.
The financial year ended September 2017 saw a revival in Hong Kong Disneyland attendance with an increase of 3% to 6.2 million mainly accounted for by an increase in international visitors from Asia, particularly Japan, South Korea, Indonesia and the Philippines. Revenue increased by 8% to HK$5.1 billion but the business suffered a net loss of HK$345 million mainly due to increased costs arising from the launch of Iron Man Experience and the Disney Explorers Lodge hotel and depreciation associated with the expansion project. EBITDA was HK$914 million.
The financial year ended September 2018 saw a further increase in attendance of 8% to a new record of 6.7 million. Revenue increased by 18% to HK$6.0 billion and the net loss was reduced to HK$54 million from HK$345 million in the previous year. EBITDA up by 48% to HK$1.4 billion. Hotel occupancy was about 75%.
The first nine months of financial year ended September 2019 saw revenue increase by 11% with EBITDA up by 20% and net profit increasing fourfold. During the same period, attendance grew by 5% and hotel occupancy increased by 8% year on year. Howver anti-Government protests during the fourth quarter took a heavy toll on Hong Kong’s tourism industry with visitor arrivals dropping considerably, adversely affecting Hong Kong Disneyland's overall performance for the year. Revenue was HK$6.0 billion, comparable to the previous financial year. Annual attendance decreased 4% to 6.5 million and for the full year, hotel occupancy rate was 74%. Full year EBITDA was down 17% to HK$1.1 billion, resulting in a net loss of HK$105 million.
The effect of the Covid-19 pandemic had a substantial negative effect on financial performance for the financial year ended September 2020. Revenue was down 76% to HK$1.4 billion. Earnings before interest, taxes, depreciation and amortisation (EBITDA) was negative HK$1.5 billion, and net loss was HK$2.7 billion. Attendance was down 73% to 1.7 million.
During the financial year ended September 2021 the park did not operate for around 40% of the calendar days taking into account the mandatory closure under the government’s anti-epidemic requirements as well as the business impacts brought on by the pandemic. Additionally, the resort’s hotels continued to run at an adjusted operating level. The total attendance was 2.8 million, up 64% year-on-year. Revenue for the year grew by 19% to HK$1.7 billion. Mitigation efforts resulted in a decrease by 8% in costs and expenses, although additional costs were incurred due to further preventive health measures, and the resort was able to maintain staff without any layoffs over the past two years. This is in addition to the 41% year-on-year decrease in costs in the prior year. Earnings before interest, taxes, depreciation and amortisation (“EBITDA”) for the year under review improved by 34% to negative HK$970 million. Net loss narrowed to HK$2.4 billion, which represented a 12% increase on the previous year. After adjusting for the available capacity, the resort’s hotel utilisation rate was 77%, compared with 34% in the prior year.
The average daily attendance at 2019 prior to the Covid-19 pandemic was around 18,350, about 6.7 million for the year, with about 34% of visitors being from Mainland China, 26% from other overseas locations and 40% of visitors being local. However, the impact of the Covid-19 pandemic, resulting in park closures and reduced capacity saw a 73% drop in visitor numbers to 1.7 million for the financial year ended September 2020 although this recovered to 2.8 million for the year ended September 2021.
Driverless Disney themed MTR trains operate on the Disneyland Resort Line for the four-minute journey connecting Sunny Bay Station, on the Tung Chung Line, with Hong Kong Disneyland
Hong Kong Disneyland admission prices are the cheapest of any Disneyland and reasonable prices for food and drink inside the park compare favourably with many other theme parks. The quality of the stage shows, parades and stunning nightly fireworks display is excellent. The park doesn't have many "thrill" rides and may appeal particularly to younger children and their families, although the park can be enjoyed by visitors of all ages.
In September 2008 HK Disneyland received a major boost to its expansion plans when it paid off almost HK$3.3 billion in commercial loans which were refinanced with loans from Disney's own funds on much more favourable terms. The Hong Kong Government agreed in July 2008 to make available special "Disney Visas" to eight million Chinese mainland non-Guangdong residents who work in Shenzhen to boost visitor numbers and the first two-day group tours commenced during December 2008. Tourists on these tours, initially operated exclusively by CTS, are also be allowed to visit other "attractions" such as Golden Bauhinia Square in Wan Chai, Repulse Bay and Deepwater Bay and shopping "hotspots".
In 2009 Walt Disney Company invested HK$3.6 billion for a MAJOR PARK EXPANSION which includes 30 new attractions and three new theme areas, increasing the size of the park by 23% over five years. The expansion was completed in 2013, one year ahead of original expectations . The three new themed areas are "Toy Story Land", "Grizzly Gulch" and "Mystic Point". Toy Story Land opened on 18th November 2011 and includes a whirling rollercoaster named Slinky Dog Spin, Toy Soldier Parachute Drop in which visitors plunge from a 25-metre tower, and a U-shaped race track ride. Grizzly Gulch, a high-speed roller coaster and themed area based on the California gold rush opened on 14th July 2012. Mystic Point, the final phase of the 2009 expansion programme, opened on 17th May 2013 and features a trackless ride operated using barcode and wi-fi technology with radio frequency identification sensors. The ride, which has 32 cars, travels through 13 show scenes in a haunted house where explorer Lord Henry Mystic displays artefacts collected on his travels. The ride incorporates 40 visual effects using 36 projectors. The expansion is aimed at giving the park more appeal to young adults and includes over 600 new "cast members".
In November 2009 the central government announced agreement had been reached to build China's second Disney theme park in Shanghai. Initial expectations were that the park would be much larger than Hong Kong Disneyland and be a major competitor but it was subsequently announced that the first phase of the Shanghai park which is due for completion in 2014 will cover an area of 150 hectares making it smaller than the Hong Kong park. In February 2014 Hong Kong Disneyland announced it is to build a third hotel. Walt Disney Corporation will contribute HK$1.7 billion in cash and loan HK$1.15 billion to Hong Kong Disneyland which will seek a loan of HK$809 million from the Hong Kong government. Ground breaking for the hotel, Disney Explorers Lodge, took place in January 2015 and the hotel, which will have 750 rooms and feature a tropical rain forest theme, is expected to open in 2017.
Disneyland announced a revised ticketing structure with price increases of about 19% for some tickets from February 2009 although the increase was deferred until July 2009 for Hong Kong residents and travel trade tickets. These were the first price increases since the park opened. Further price increases of about 14% took effect from August 2011 (deferred until December 2011 for Hong Kong residents and travel trade tickets) and about 17.5% from March 2013 (deferred until July 2013 for Hong Kong residents and travel trade tickets).
In January 2012, Disneyland announced it was planning to double visitor numbers to 11 million by 2022, by further park expansion and engaging in an alliance of businesses, Lantau Economic Development Alliance, with a joint strategy of turning Lantau Island into a major tourist destination, taking advantage of the expected increase in visitors on completion of the forthcoming Hong Kong - Zhuhai - Macau bridge, which will start off Lantau Island, Hong Kong International Airport's third runway and the Guangzhou - Shenzhen - Hong Kong express rail link. Disneyland has also indicated a long term desire to build a further four hotels at the resort.
In October 2013 it was announced that a major new themed zone based on Iron Man and other Marvel Comics characters will open in late 2016. The attraction, which will be located opposite Toy Story Land, will include a storyline which takes place in Hong Kong’s streets and skies. Visitors will be able to take flight with Iron Man on an adventure that pits Iron Man, along with visitors, against alien invaders. The park introduced a new night parade "Disney Paint the Night" in October 2014, which has been funded from Hong Kong Disneyland's operating surplus.
Revised ticket prices were announced to take effect from 11th November 2014, representing increases of up to 16% although prices for seniors remain unchanged and for travel agents, wholesalers and Hong Kong residents the increase was deferred for two months until 10th January 2015.
Ticket prices were again increased from 11th November 2015, by about 8%, with increases for Hong Kong residents, travel agents and wholesalers being deferred until 10th January 2016.
From 16th December 2016, the cost of a 1-Day adult ticket rose from HK$539 to HK$589 and a child ticket from HK$385 to HK$419. A 2-Day adult ticket increased from HK$739 to HK$759 and child ticket from HK$525 to HK$539. The price of tickets for seniors remains unchanged at HK$100 for a 1-Day ticket and HK$170 for a 2-Day ticket. Hong Kong Residents can buy tickets at the old prices, valid for one visit on or before 16th March 2017.
Prices increased again from 15th December 2017 with the cost of a 1-day ticket increasing from HK$589 to HK$619 for adults and from HK$419 to HK$458 for children. A 2-day ticket increased from HK$759 to HK$799 for adults and from to HK$539 to HK$589 for children. Hong Kong residents are eligible to purchase tickets at the old prices until 15th February 2018.
A further price increase of about 3% was implemented with effect from 24th April 2019. The price of 1-Day admission increased from HK$619 to HK$639 for adults and from HK$458 to HK$475 for children age 3-11. 2-Day admission tickets increased from HK$799 to HK$825 for adults and from HK$589 to HK$609 for children. The price of admission for seniors age 65 and over remains unchanged at HK$100 for 1-Day and HK$170 for 2-Day. Hong Kong Residents can purchase 1-Day admission tickets at the old prices during a two-month "grace period" until 24th June 2019.
In September 2015 Disney announced new attractions to celebrate its tenth anniversary including a Disney in the Stars firework show combining pyrotechnics with state-of-the art video projection, due to launch in November 2015, a 25-minute stage show "Mickey and the Wondrous Book" at Disney's Storybook Theatre, also from November and Fairy Tale Forest with miniature scenes from films such as "Tangled" and "Cinderella" will launch in December 2015.
Disney Parks' first Marvel-themed ride "Iron Man Experience" opened at Hong Kong Disneyland on 11th January 2017. The attraction, which took three years to create by over 70 designers and engineers, features flight simulators, 3D projection and surround sound. The attraction is located in the Tomorrowland area of the park where visitors can experience a five minute fly-through ride on the 45-passenger Iron Wing over iconic local landmarks such as the Tsing Ma Bridge and through the streets of Hong Kong. Hong Kong Disneyland's second Marvel-themed attraction "Ant-Man and The Wasp: Nano Battle!" opened to the public on 31st March 2019. The interactive ride allows visitors to fight alongside Ant-Man and The Wasp as they are shrunk down to the size of an ant. The attraction features an entirely new Marvel story with the first Hong Kong specific Marvel character, Leslie Lam battling against Arnim Zola and his army of Swarmbots.
In 2017 Hong Kong Disneyland announced a HK$10.9 billion 6-year expansion plan, commencing early 2018. The Hong Kong Government and the Walt Disney Company will each contribute HK$5.45 billion in funding. Upon the completion of the expansion and development plan, the total number of themed areas in Hong Kong Disneyland will increase from 7 to 9, and the total number of attractions will increase from about 110 to over 130. It will be the first Disney theme park globally to feature immersive themed areas using both the properties of "Frozen" and "Marvel Super Heroes".New themed zones, attractions and entertainment will include a new experience featuring Ant-Man, The Wasp and S.H.I.E.L.D. will be launched in Tomorrowland and there will be an entire Marvel-themed area. There will also be an all-new Frozen-themed area and the park’s centerpiece, Sleeping Beauty Castle will be transformed to pay tribute to all of the Disney Princesses and will also feature a new daytime show and nighttime spectacular. A new entertainment venue will feature a live stage show in Ad-ventureland featuring Moana, the newest heroine from Walt Disney Animation Studios. Work commenced following the final "Disney in the Stars" fireworks display on 2nd January 2018 with transformation of Sleeping Beauty Castle. The new "nighttime spectacular" is expected to commence in 2020 following completion of the new Sleeping Beauty Castle. In August 2019 Disney announced the name for the transformed castle, "Castle of Magical Dreams" which opened on 21st November 2020.
In June 2018 Disneyland launched its new 20-minute daytime show "Moana: A Homecomimg Celebration". The show takes place five times daily at Jungle Junction, a newly created area in Adventureland featuring designs from the movie.
In September 2020 the Hong Kong Government announced it would not extend the option for Hongkong International Theme Parks (HKITP) to purchase the site adjacent to the existing Hong Kong Disneyland site at Penny's Bay. The Option Deed had been signed in 2000 and expired on 24 September 2020. The government considered that in view of the serious economic impact of the COVID-19 pandemic on Disneyland, HKITP should concentrate on the existing development plan already in place rather than further geographical expansion.
The new and larger Castle of Magical Dreams which replaced Sleeping Beauty Castle opened on 21st November 2020 as part of the park's major renovation and expansion programme.
A new 20-minute daytime show "Follow Your Dreams" with the new Castle of Dreams as a backdrop commenced on 30th June 2021. Characters include Mickey Mouse, Minnie Mouse, Donald Duck, Daisy Duck, Goofy, Pocahontas, Moana and Elsa and the show also features special effects including fog jets and bubbles.
For most visitors the most convenient method of transportation will be by MTR train to Disneyland Resort Station. However there are also several special Disneyland bus services which may be more convenient for some visitors and additionally a frequent shuttle bus service operates between the park and Lantau Link where connections can made with major bus routes serving the airport, Hong Kong Island, Kowloon and the New Territories.
MTR TRAIN FROM HONG KONG ISLAND OR KOWLOON
Hong Kong Disneyland has its own MTR station, Disneyland Resort, near to the park entrance. Disneyland Resort MTR Station is served by a short spur line from the MTR Tung Chung Line at Sunny Bay. The Tung Chung Line starts at Hong Kong Station** (the terminus station for the Airport Express) on Hong Kong Island and also serves Kowloon Station. The journey time from Hong Kong Station to Sunny Bay MTR Station (six stops) is approx 25 minutes. From Sunny Bay MTR Station a Disney themed train operates a frequent shuttle service for the four minute journey to Disneyland Resort Station. Services from Hong Kong Station operate daily from about 06-00 to 00-50 and from Sunny Bay MTR Station to Disneyland Resort from 06-20 to 00-10.
**Hong Kong Station is connected by pedestrian subway/moving walkways to Central MTR Station which is served by the MTR Island and Tsuen Wan Lines which operate along parts of HK Island and Kowloon and connect with other MTR lines.
Sunny Bay Station on the MTR Tung Chung Line is the interchange station for the four-minute ride to Hong Kong Disneyland on the Disneyland Resort Line
FROM HONG KONG INTERNATIONAL AIRPORT - Visitors wishing to travel to Hong Kong Disneyland from the airport by public transport can take the S1 shuttle bus from the airport to Tung Chung MTR Station (appx 10 mins). Take the MTR for one stop from Tung Chung to Sunny Bay (7 minutes) then change to the Disneyland Resort Line and take the shuttle train to Disneyland Resort Station (4 minutes).
Mickey Mouse themed MTR train at Disneyland Resort Station
BUSES TO AND FROM DISNEYLAND FROM HONG KONG ISLAND AND KOWLOON - Special Disneyland services direct from Hong Kong Island and Kowloon to Disneyland were discontinued from 1 September 2008 and direct return bus routes R11 & R12 to Hong Kong Island and Kowloon after the nightly fireworks were discontinued after 13th January 2013. On Sundays and public holidays only, there are limited direct bus services from Tuen Mun, Tsuen Wan, Tai Wai and Shatin in the New Territories (see below).
Hong Kong Disneyland can be reached, indirectly, by bus by taking any airport bus route and changing to service R8 "Disneyland Shuttle" at the Lantau Link Toll Plaza. Airport routes from Hong Kong Island and Kowloon include;
A11 from North Point, Causeway Bay, Wan Chai, Admiralty, Central and Sheung Wan, every 15/30 mins from 5-10am daily.
A21 from Hung Hom via Tsim Sha Tsui, Jordan, Yau Ma Tei, Mong Kok and Prince Edward, every 9/20 mins from 5-30am daily.
A22 from Jordan, To Kwa Wan, Kowloon City, Choi Hung, Ngau Tau Kok, Kwun Tong and Lam Tin, every 15/20 mins from 5-30am daily.
A29 from Kowloon Bay, Ngau Tau Kok and Kwun Tong, every 30 mins from 5-15am daily.
Disembark at Lantau Link Toll Plaza which is the first stop after the bus has passed over the Tsing Ma and Kap Shui Mun bridges which form part of the Lantau Link and connect with R8 "Disneyland Shuttle" which operates a frequent service until midnight (see below).
BUSES FROM NEW TERRITORIES TO DISNEYLAND
New Lantao Bus Company service 36 operates between Tung Chung Tat Tung Road Bus Terminus and Disneyland via Citygate, Pak Mong Village and Siu Ho Wan every day with five departures from Tung Chung between 07-45 and 19-30 and five departures from Disneyland between 08-20 and 20-05. Journey time is about 28 mins.
On Sundays and public holidays only direct bus services to Disneyland operate from Tuen Mun Railway Station (R33) and from Tai Wai Railway Station via Shatin Central Bus Station and Tsuen Wan Railway Station (R42) at 9am, 9-20am and 9-45am.
BUSES FROM DISNEYLAND TO NEW TERRITORIES
On Saturdays, Sundays and public holidays services operate from Disneyland to Tuen Mun Railway Station (R33) and Tseun Wan Railway Station, Shatin Central Bus Station and Tai Wai Railway Station (R42), departing about 20 minutes after the fireworks display. The Monday to Friday service of these routes was withdrawn from 2nd January 2018.
“DISNEYLAND SHUTTLE” BUS R8 FOR CONNECTIONS TO AIRPORT AND OTHER ROUTES
Citybus/Long Win jointly-operated route R8 provides a shuttle service between the Lantau Link Toll Plaza and Disneyland daily from 06-00 to midnight at intervals of 10/20 minutes. Journey time is approx 15 minutes. The Lantau Link Toll Plaza is served by all franchised bus routes operating between Hong Kong International Airport, Kowloon, Hong Kong Island and the New Territories. When connecting to bus R8 at Lantau Link Toll Plaza from any Citybus "Cityflyer" A-prefix airport bus route and paying fare with Octopus Card, the journey on bus R8 is free. When connecting from any Long Win Airbus E -prefix airport bus route a HK$3 discount is allowed when using Octopus Card and when using Citybus or Long Win E-prefix routes HK$1 Octopus discount applies. See “Airport Bus Services".
R8 Disneyland Shuttle Bus at Hong Kong Disneyland Public Transport Interchange. The service is jointly operated by Long Win Bus Co and Citybus and is a circular route connecting Disneyland with the Lantau Link Toll Plaza for bus connections with the airport and many districts of Hong Kong, Kowloon and the New Territories
Hong Kong Disneyland can be reached by Urban (Red), New Territories (Green) and Lantau (Blue) taxis. Approximate one-way fares (including tolls) from some districts;
Causeway Bay HK$255
Central / Admiralty HK$305
Wan Chai HK$260
North Point HK$280
Western District HK$300
Repulse Bay HK$300
Tsim Sha Tsui, Mong Kok, Yau Ma Tei, Jordan, Hung Hom HK$205
Hong Kong International Airport HK$130-140
Tung Chung HK120-125
Sunny Bay Station HK$45-55
Ngong Ping HK$275 (blue Lantau taxi only)
Sai Kung Town Centre HK$315-325
Lok Ma Chau (San Tin Public Transport Interchange) HK$275-290
Lok Ma Chau Spur Line Public Transport Interchange HK$280-295
Shenzhen Bay Port (Hong Kong Port Area) HK$280-295
There is a surcharge for large luggage carried in the taxi boot of HK$6 per piece
FERRY (STAR FERRY SIGHTSEEING TOUR AND DISCOVERY BAY FERRY SCHEDULED SERVICE - BOTH THESE SERVICES ARE CURRENTLY SUSPENDED AS AT OCTOBER 2019)
Star Ferry (SERVICE SUSPENDED FROM 28th AUGUST 2019 UNTIL FURTHER NOTICE);
Although a ferry pier has been built to coincide with the park's opening in 2005 no ferry service operated until 15th December 2016, Star Ferry commenced operating its round-trip "Water Tour" between Tsim Sha Tsui Star Ferry Pier and Disneyland Resort Pier in its renovated sightseeing boat "World Star". There are currently two daily departures from Tsim Sha Tsui at 11-00 and 17-00 and from Disneyland Resort Pier at 11-45 and 17-45. The outward sailing from Tsim Sha Tsui takes about 45 minutes and the return journey from Disneyland Resort Pier, which passes the Tsing Ma Bridge, Stonecutter's Bridge and container port, about 70 minutes. Passengers can simply take a round-trip cruise or visit Disneyland for the day and tickets are available with or without park admission. For full details see;
The entrance to Disneyland's pier, which remained closed to ferry services until Star Ferry began operating its "Water Tour" between Tsim Sha Tsui and Disneyland Resort in December 2016
The interior cabin of renovated Star Ferry "World Star" which began cruises to Disneyland Resort Pier in December 2016
Central - Discovery Bay Ferry (SERVICE SUSPENDED FROM SEPTEMBER 2018 UNTIL FURTHER NOTICE);
With effect from 1st July 2018, on Saturdays, Sundays and public holidays only, four departures of the Central Pier 3 (Hong Kong Island) to Discovery Bay ferry service operated by Discovery Bay Transportation Services will be diverted to call at Disneyland Pier. The journey time is about 20 minutes. Fare HK$46. There is no return service from Disneyland Pier.
From July 2018 some Central - Discovery Bay ferry services are diverted to call at Disneyland Pier on weekends and public holidays.
Advance reservations are not usually necessary.
Tickets can be purchased at the following outlets;
Hong Kong Disneyland Main Entrance – daily from 30 minutes before park opening until park closing time at either the Main Entrance Ticket Booths or the Guest Relations Windows.
Hong Kong Station (Airport Express and Tung Chung MTR Lines) - Hong Kong Disneyland Ticket Express – ticket counter in the Tung Chung Line concourse. Open 9am to 6pm Monday to Friday and 9am to 5pm Saturdays, Sundays and public holidays. Tickets purchased online can also be collected here.
The Magic of Hong Kong Disneyland - Hong Kong International Airport Terminal 2. Open daily 8-30am to 9pm.
Travel agents – tickets can be purchased from selected travel agents.
Disneyland Hotel guests – guests of Hong Kong Disneyland Hotel and Disney’s Hollywood Hotel are guaranteed admission to the park for the duration of their stay. Contact the Reservation Centre on (852) 1 830 830 or e-mail using the “contact us” form on the website.
Ticket booths at the park's main entrance
TICKET PRICING (from 19th October 2021)
Hong Kong Disneyland has revised its pricing structure with effect from 19th October 2021. Pricing is demand based on a two-tier structure of Regular Days and newly introduced Peak Days which apply mainly at weekends and during holiday periods. Prices for 1-Day Adult, Child and Senior admission tickets on Regular Days remain unchanged at HK$639, HK$475 and HK$100 respectively, whilst for Peak Days the prices are Adult HK$699, Child HK$524 with the price for seniors unchanged at HK$100. Revised prices for 2-Day Adult, Child and Senior tickets are Adult HK$865, HK$649 and HK$170 respectively and are valid on all days (both Regular and Peak).
Regular Days and Peak Days are indicated in the park calendar on the Hong Kong Disneyland website with the first Peak Days being the weekend of 20th/21st November 2021.
The Magic Access annual pass price for an adult Gold Membership is HK$2,228, and Platinum Membership is HK$3,998. The price for an adult Silver Membership remains unchanged at HK$1,278. The new prices for student/child memberships under Silver, Gold and Platinum tiers are HK$950, HK$1,588 and HK$2,878 respectively. There is and early renewal promotion from 19th October 2021 to 19th November 2021 whereby those with memberships expiring on or before 30th April 2022 can enjoy a limited-time early renewal discount of 30% on the prevailing prices when renewing at or upgrading to Platinum or Gold Cards together with an extra one-month’s membership.
During the period 19th October 2021 to 19th October 2022 Hong Kong residents age 60-64 holding JoyYou cards are able to purchase 1-Day tickets at a price of HK$100, the same price as 1-Day Senior tickets.
For full details see Hong Kong Disneyland official website;
Hong Kong Disneyland last increased its prices in April 2019. It previously had a three-tier pricing structure based on Standard Day, Peak Day and Designated Day but this was discontinued in late 2015.
The park opens at 10am every day of the year although ticket offices and Guest Relations Windows open at 9am. Closing time varies between 7pm, 8pm or 9pm. Park closing times are announced on a monthly basis and to check latest announced dates visitors should check the Monthly Calendar on the park’s website;
Normally the park closes at 7pm during winter months and at 7-30pm or 8pm at other times except Christmas and New Year, public holidays, school summer holidays and Chinese New Year when opening time is usually extended to 9pm. Some of the park’s restaurants and shops stay open for at least 30 minutes after the official park closing times.
Hong Kong Disneyland does impose security checks in the form of bag searches at the entry turnstiles. Items or materials considered dangerous are not allowed on the park. There is also a park rule banning bringing food and alcoholic drink and drinks in cans or glass bottles from outside into the park. However the experience of many visitors is that the rule is not strictly enforced and the park appears to unofficially adopt a “light touch” as long as visitors are reasonable in this respect. Items such as sandwiches and light snacks are usually allowed in without comment. Since February 2017 two food trucks have been operating on the Park Promenade close to the main entrance under the government's Food Truck Pilot Scheme. However, food purchased from these trucks cannot be consumed inside the park.
Disneyland's security check was relocated in early 2017 and is located before the ticket booths and entry turnstiles. There is a separate entrance for visitors without bags
Since February 2017 two food trucks have been operating outside the park's main entrance under the government's Food Truck Pilot Scheme
SAME DAY READMISSION IS ALLOWED SUBJECT TO HAND STAMP AND PRODUCTION OF ENTRY TICKET ON RE-ENTRY
There are information points and guest relation services at the park entrance, at City Hall on Main Street USA and at other points within the park.
Toilet facilities are at the park entrance and within all zones inside the park.
There is a Baby Care Centre in Main Street USA near Corner Café.
Left luggage facilities are available outside the park at the Luggage Valet located on the Park Promenade between Disneyland Resort Station and the main entrance and inside the park there are lockers for rent in Main Street USA near Market House Bakery. At May 2017 luggage storage fee is HK$100 per item for luggage stored at the Luggage Valet and locker fee is HK$100 for large lockers and HK$80 for small lockers.
There is a Lost property counter at City Hall in Main Street USA.
There are luggage storage services (above) outside the park on the Park Promenade between Disneyland Resort Station and the main entrance at the Luggage Valet facility and luggage lockers for rent inside the park near Market House Bakery on Main Street USA
Visitors should obtain the “Times Guide” leaflet available from various points within the park on arrival. This details specific times and venues for parades, fireworks display, stage shows and character greeting times on the day of visit. It also details operating hours for café’s and restaurants, some of which do not operate during full park operating times and close on certain days.
The park is divided into seven themed “zones”, Main Street USA, Adventureland, Fantasyland, Tomorrowland, Toy Story Land, Grizzly Gulch and Mystic Point.
The Disneyland Railroad circles the perimeter of the park.
MAIN STREET USA
Visitors reach Main Street USA immediately on entering the park. ATM’s, information services, wheelchair and buggy hire and a lost property counter are located in City Hall. There is a bakery and Cantonese restaurant (Plaza Inn), both operated by Maxims and International restaurant/cafe (Main Street Corner Café) operated by Lee Kum Kee. There are several snack bars, Emporium (Disney branded souvenir store), photo, confectionery, art and jewellery shops.
One of the two railroad stations is located at the entrance to Main Street USA. A collection of vehicles cruise up and down the street.
Main Street USA transportation
Other attractions include Animation Academy and Turtle Talk with Crush. Muppet Mobile Lab also makes appearance on Main Street at various times and colourful street entertainers are regular visitors throughout the day.
Street entertainers are regular visitors to Main Street USA
The jungle-themed Adventureland is home to Tarzan Island, reached by raft, and Tarzans Treehouse. The island is encircled by Jungle River along which visitors can enjoy a boat cruise full of unexpected surprises.
The Jungle Cruise is full of unexpected surprises
The Festival of the Lion King Theatre is located in Adventureland and a spectacular 30 minute version of the “Lion King” show is performed up to four times daily.
Festival of the Lion King is a colourful music and dance spectacular
In June 2018 Disneyland launched its new 20-minute daytime show "Moana: A Homecomimg Celebration". The show takes place five times daily at Jungle Junction, a newly created area in Adventureland featuring designs from the movie.
Adventureland has two restaurants, River View Café (Chinese and SE Asian menu) and Tahitian Terrace (noodles, BBQ food and wok dishes).
Professor Porter’s Trading Post shop is located in this zone next to the Tahitian Terrace Restaurant.
Fantasyland is dominated by the Castle of Magical Dreams which opened 21st November 2020, replacing the previous Sleeping Beauty Castle which closed in January 2018.
Sleeping Beauty Castle which closed in January 2018 and has been replaced by the new and larger Castle of Magical Dreams which opened on 21st November 2020 as part of the park's major renovation and expansion programme.
Attractions include Mickey’s PhilharMagic 3-D adventure, Dumbo the Flying Elephant Ride, Cinderella Carousel, Mad Hatter Teacups, The Golden Mickeys (30 minute show in the Storybook Theatre performed several times daily), Fantasy Gardens, Many Adventures of Winnie the Pooh Ride, Snow White Grotto and “It’s a Small World”.
"It's a Small World" boat cruise ride was a new addition to the park in April 2008. Children of the world sing and dance to the song "it's a small world after all".
Live shows are often performed up to three times daily at the Sleeping Beauty Castle Forecourt and last about 20 minutes.
High School Musical: Live!
Some of the attractions in this zone close early to allow preparation of the fireworks display.
There are two restaurants, Royal Banquet Hall a large International restaurant offering a wide range of dishes including Japanese cuisine, Chinese Dim Sum and American Grill and Clopin’s Festival of Foods specialising in wok-fried food from the north west region of China.
Souvenir shops include Pooh Corner, Merlin’s Treasures and Storybook Shoppe.
Disney Parks' first Marvel-themed ride "Iron Man Experience" opened in "Tomorrowland" on 11th January 2017. The attraction, which took three years to create by over 70 designers and engineers, features flight simulators, 3D projection and surround sound. Visitors can experience a five minute fly-through ride on the 45-passenger Iron Wing over iconic local landmarks such as the Tsing Ma Bridge and through the streets of Hong Kong. Other attractions include Space Mountain (a thrilling indoor roller coaster ride), Stitch Encounter (an interactive show at the Space Traffic Control Centre), Orbitron (Flying Saucers), Buzz Lightyear Astra Blasters (interactive adventure)*, UFO Zone and Autopia (electric car ride).
Hong Kong Disneyland's second Marvel-themed attraction "Ant-Man and The Wasp: Nano Battle!" opened to the public on 31st March 2019. The interactive ride allows visitors to fight alongside Ant-Man and The Wasp as they are shrunk down to the size of an ant. The attraction features an entirely new Marvel story with the first Hong Kong specific Marvel character, Leslie Lam battling against Arnim Zola and his army of Swarmbots.
* Buzz Lightyear Astra Blasters attraction will close permanently from 1st September 2017 and will be replaced by a new Marvel-themed attraction at a future date (to be announced).
Caught driving whilst using a mobile phone on Autopia!
Comet Café has BBQ, wok and noodle specialities from the Jiang Nan Region and Starlight Diner is a mainly fast-food café.
*Throughout the summer of 2016, commencing 11th June, Hong Kong Disneyland's Tomorrowland will feature "Star Wars: Tomorrowland Takeover" with special Star Wars themed experiences including "Hyperspace Mountain" enabling visitors to take a space mission to a desert planet featured in Star Wars: "The Force Awakens" which includes a dogfight between Imperial TIE fighters and Rebel X-Wing Starfighters and "Star Wars: Command Post" where visitors can meet some legendary Star Wars characters. There will also be special merchandise and food and beverage offers.
TOY STORY LAND
Opened 18th November 2011. The first of three new themed areas forming part of Disneyland's HK$3.63 billion expansion programme. Rides include Slinky Dog Spin (a whirling roller coaster), Toy Soldier Parachute Drop (a 25-metre plunge from a tower) and RC Racer ( a ride using magnetic levitation to travel back and forth along a U-shaped race track featuring a 13-metre incline and drop). Visitors should note that Toy Story Land closes 90 minutes before the nightly fireworks display.
"Woody" welcomes visitors to Toy Story Land
Hong Kong Disneyland's largest themed area "Grizzly Gulch" opened on 14th July 2012 and takes visitors on a coaster ride through a town in California at the time of the 1880's Gold Rush in a story which has been created exclusively for Hong Kong Disneyland. Grizzly Gulch is dominated by the 88-feet tall Big Grizzly Mountain which took 14 months to create. Visitors are transported through the land by 24-seat multidirectional "Big Grizzly Mountain Runaway Mine Cars" which travel through mountain caves where resident grizzly bears are encountered. Geysers erupt unexpectedly at Geyser Gulch, a water-based play area and Wild West entertainment can be enjoyed at Welcome Wagon Show. There are several themed photo opportunity locations including Grizzly Gulch Jail and the Assay office where visitors can have their photo taken standing next to a 3-feet high gold nugget. Lucky Nugget Saloon will offer themed food and beverage.
Mountain Mine Cars, Grizzly Gulch
Opened on 17th May 2013, Mystic Point is the final phase of Hong Kong Disneyland's four-year expansion, which commenced in 2009. The story of Mystic Point follows the adventures of eccentric explorer and art collector Lord Henry Mystic, who invites Guests to board the Mystic Magneto-Electric Carriage for a tour of his private museum located within his Victorian manor house. When Lord Henry’s companion monkey Albert mischievously opens a newly acquired magical music box, the enchanted Music Dust inside is released and, a mysterious journey begins. The trackless ride has 32 cars controlled by radio-frequency identification (RFID) technology which travel through 13 show scenes in a haunted house where explorer Lord Henry Mystic displays artefacts collected on his travels. The ride incorporates 40 visual effects using 36 projectors. Mystic Point also features the Garden of Wonders where ancient sculptures and mosaics with 3D illusions are displayed and Mystic Point Freight Depot where Lord Henry’s grandnephews share stories with Guests from their adventures with Lord Henry and Lord Henry's precious artifacts are temporarily stored and displayed. The zone also has a 500-seat restaurant, Explorer's Club Restaurant, offering eight international cuisines and a souvenir shop, The Archive Shop.
The colourful traditional musical parade of Disney characters takes place up to twice daily. The parade which takes about 15 minutes to pass starts in Tomorrowland near Space Mountain and travels through this zone and along Main Street USA towards the park entrance. The theme of the parade changes from time to time.
Disneyland is also introducing a night parade "Disney Paint The Night" in October 2014.
Buzz Lightyear heads the Disney Parade
Characters appear in the park during the day and at specific times at various locations detailed in the "Times Guide" (see above).
Sleeping Beauty Castle is the location for several daily character greetings
FIREWORKS DISPLAY - *CEASED OPERATION FROM JANUARY 2018 OWING TO RENOVATION OF SLEEPING BEAUTY CASTLE AS PART OF THE MAJOR PARK EXPANSION PROGRAMME. A new "nighttime spectacular" is expected to begin on completion of the new castle in 2019 or 2020.
*Disney in the Stars” is a spectacular nightly fireworks display centred on Sleeping Beauty Castle. The display commences at park closing time and lasts about 15 minutes. Best viewing points are Main Street USA and the magic roundabout at the end of Main Street.
A FASTPASS Service is available for the following attractions;
Fantasyland – The Many Adventures of Winnie the Pooh
Tomorrowland – Space Mountain and Buzz Lightyear Astro Blasters
Visitors can use their park entry tickets in Fastpass machines to obtain a timed ticket for priority entry, up to 2 hours in advance, to these attractions. During certain periods when demand for rides is low the Fastpass Service may be suspended.
There are three hotels at Hong Kong Disneyland;
HONG KONG DISNEYLAND HOTEL
This is a 400 bedroom hotel overlooking the South China Sea on the perimeter of Disneyland. Bedrooms are Victorian themed and an array of Disney characters is present to enchant kids in this hotel. For full details, room rates and packages see;
Hotel Hotline : (852) 3510 6000
Disneyland Resort Hotel
DISNEY’S HOLLYWOOD HOTEL
A 600 room in 1930’s art-deco style also located close to the waterside. Facilities include a piano shaped swimming pool. For full details, room rates and packages see;
Hotel Hotline : (852) 3510 5000
DISNEY EXPLORERS LODGE
Hong Kong Disneyland's newest hotel opened 30th April 2017, the 750-room Disney Explorers Lodge located on the waterfront between Hong Kong Disneyland Hotel and Disney's Hollywood Hotel, is themed around the cultural elements of Asia, Oceania, South America and Africa. For details and rates see;
Disney Explorers Lodge is set in landscaped grounds adjacent to the waterfront promenade
Hotel Hotline: (852) 3510 2000
HOTEL SHUTTLE BUS
There is a shuttle bus service from the park Public Transport Interchange for the short journey to all three hotels. Hong Kong Disneyland Hotel can be reached on foot from the park entrance in about 10 minutes by following Park Promenade towards Disneyland Resort Pier and following the clear signs to the hotel, on the right, just before reaching the pier.
Free shuttle bus operates between Hong Kong Disneyland Public Transport Interchange and both Disneyland hotels