NGONG PING 360
Ngong Ping 360 has announced that the cable car service operating between Tung Chung and Ngong Ping will be closed for scheduled maintenance from 10th to 17th May 2018 inclusive. Ngong Ping Village, Po Lin Monastery, the "Big Buddha", Wisdom Path and other attractions at Ngong Ping will remain open as usual.
Alternative transport between Tung Chung and Ngong Ping is provided by New Lantao Bus service 23 from Tung Chung Temporary Bus Terminus, located next to the cable car terminus on Tat Tung Road, or blue (Lantau) taxi.
The Ngong Ping 360 cable car journey follows a 5.7km route over the mountains and valleys of Lantau Island
Since its opening in 2006 and despite early problems Ngong Ping 360 (NP360) has rapidly established a worldwide reputation as one of Hong Kong’s “must do” tourist experiences. NP360 allows visitors the opportunity to enjoy a 5.7 km ride on a state of the art cable car system through outstanding scenery to a culturally-themed village and its surrounding attractions at Ngong Ping located on a high plateau in the heart of mountainous Lantau Island.
The 30 year franchise for ownership of The Tung Chung Cable Car Project (as it was originally known) was awarded by the Hong Kong Government to MTR Corporation Ltd (MTRC) in 2002 after proposals for a cable car system to link Tung Chung and Ngong Ping had first been put forward some ten years earlier. Construction commenced in February 2004 and NP360 opened to the public in September 2006 having cost in the region of HK$1 billion. The cableway system was built by Italian Leitner Group, a world-leading cable way company, civil engineering and building works were carried out by Maeda Corporation and Australian company Skyrail-ITM were originally appointed as operators of the system having owned and operated one of Australia’s major tourist attractions, a rainforest cableway at Cairns in North Queensland.
Construction was undertaken in extremely difficult conditions in hazardous terrain in an area of scenic beauty in a country park and environmental impact of the project was a major consideration. One remarkable consequence of minimising such impact was that six mules brought in from Canada were used for transportation of materials, in addition to helicopters being employed for construction of the towers.
The cable car system is the largest aerial cable car system of its kind (bi-cable circulating detachable cable car) and incorporates eight support towers, two angle stations (for change of direction), 112 cabins (gondolas) and all the associated ancillary equipment. The ropeway which is capable of a maximum operating speed of 7 metres per second is a circular system operating in an anti-clockwise direction enabling cabins to be detached allowing passengers to embark and disembark at a speed of 0.25 metres per second. The project also included construction of the two termini, passenger transport interchange, Ngong Ping Village and a 5.6 kms, 1.5 metre wide emergency rescue trail and helicopter landing pads. In the unlikely event of an aerial rescue of passengers stranded in cabins having to be carried out there is an elaborate rescue plan in place involving some 199 emergency workers including 179 firefighters.
NP 360 had a troubled early history. During its first nine months of operation there were numerous incidents and unscheduled service interruptions culminating in an out of operating hours incident in June 2007 when an empty cabin fell 50 metres into a valley during a manual brake test resulting in the system being closed down for some six months. The cause of the incident was human error and not electrical or mechanical defect but a report into the incident by a government appointed Expert Panel in July 2007 was highly critical of management and maintenance of the project and laid down strict criteria for its reopening which included replacement of parts, improved management and maintenance procedures, better staff training and re-testing and re-commissioning of the system. In September 2007 MTR Corp formed a new subsidiary company Ngong Ping 360 Ltd to replace Skyrail-ITM as operators who were effectively sacked. The new company is headed by a strong and highly experienced management team led by an ex-MTRC manager with over 24 years electrical and mechanical engineering experience and supported by several overseas cableway operators and engineers from Europe. The system was reopened to the public on 31st December 2007. The new operators have done much to restore public confidence and despite its earlier problems Ngong Ping 360 has quickly restored its position as one of Hong Kong’s major attractions. Maintenance procedures have been strengthened although this necessarily means the number of days the system is closed for scheduled maintenance has increased. Communication with the public has been improved so that in the event of service suspensions notices are put up at entry gates to all MTR Tung Chung Line stations as well as public announcements being made along the line and media are notified as well as notices being placed on the NP360 website. Several special promotions and joint promotions with other Hong Kong attractions have been arranged to allow NP360 visitor to enjoy various discounts. Passenger numbers have grown steadily and during 2014 the cable carried over 1.83 million passengers. A general decline in visitor numbers to Hong Kong in 2015 saw a fall in annual patronage to 1.62 million with an average daily patronage of about 5,100 although at weekends and public holidays this can rise to 8,000 at weekends and on special occasions such as Lunar New Year the system has carried as many as 13,000 passengers daily. About 29% of visitors in 2015 were from mainland China and Macau, 21% were Hong Kong residents and 50% from Western and other Asian countries. The system is now operating at its maximum capacity of 108 cabins and in the event of passenger numbers continuing to grow the speed of travel may need to be increased thus shortening the journey time.
2016 saw an 5.5% increase in visitor numbers to 1.71 million with an average daily attendance of 5,234. 28% of visitors were from Mainland China and Macau, 57% were international visitors and 15% were local residents. The system operated at 99.87% average reliability with a delay rate equating to less than one minute in every 8 hours of operation.
In 2017 the number of operating days was 120 fewer than the previous year owing to the 5-month rope replacement project in the first half which, as a consequence, resulted in a 38.9% decrease in visitors to 1.04 million. The average daily patronage saw a reduction of 3.2% to 5,086. 57% of visitors were from Western and Asian countries, 27% from Mainland China and 16% were local residents.
There were occasional minor unscheduled service interruptions since the reopening in December 2007 and the system had operated relatively trouble-free but four stoppages resulting from technical faults over a six week period during December 2011 and January 2012 have led to the system being closed from 26th January 2012, for a period expected to be about two months. In the last incident on 25th January 2012, which resulted from a worn bearing on the haul rope pulley wheel at the Airport Island Angle Station, 800 passengers were stranded for up to 90 minutes in freezing conditions. The bearing had been used for only 25,000 hours of its expected 90,000 hours lifespan. Following a thorough examination of the system it was decided to replace all seven bullwheel bearings and advance the annual servicing and examination of the system, usually carried out in June. Replacement of the bearings involved erecting frames to lift the bullwheels, each of which weighs between four and eight tonnes and the remote location of the system meant that helicopters needed to be employed to deliver the frames. Service resumed on 5th April 2012. During 2015 the system achieved 99.88% reliability.
To offer an enhanced Ngong Ping 360 experience an initial twelve glass-bottom "Crystal Cabins" were introduced in April 2009 and more "Crystal Cabins" have since been brought into service. These cabins accommodate a maximum of ten passengers which is fewer than the maximum seventeen passengers which standard cabins can carry owing to the weight of the three-layer 5cm glass floor. The cabin exteriors feature metallic "colour-changing" paint. Prices for journeys in these cabins are about HK$50 more than the cost of travelling in a standard cabin. Ngong Ping 360 also has one "Sky Lounge" luxury private cabin for exclusive use, decorated with Swarovski Elements crystals.
A new unified pricing structure for cable car journeys took effect from 1st December 2009 which ends the previous classification of operating days as normal days and special days and means ticket prices are now the same on all operating days.
In March 2010 Ngong Ping introduced "360 Holidays Guided Tour" packages, offering options of a "Cultural and Heritage Tour of Lantau" and "The Walk to Enlightenment" and including cable car round-trip tickets although "The Walk to Enlightenment" tour wad discontinued but in June 2015 a new 360 Guided Tour "360 Buddhist Walk - a Trip of Enlightenment" was introduced. Further price increases have taken effect on 1st December each year until 2016, then from 1st September 2017 when an average ticket price increase of about 12.3% takes effect owing to increased cost cable car maintenance, procurement of components and staff salaries as well as investment in improved hardware and software systems.
A feasibility study is to be carried out during 2015 by the Development Bureau to assess the viability of extending the cable car route beyond Ngong Ping to Tai O, a nearby coastal fishing village popular with tourists and famed for its stilt houses, as part of a wider study to develop Lantau Island.
NP 360 cable car route
GETTING TO THE TUNG CHUNG NGONG PING 360 TERMINUS
The Tung Chung Terminus is located in Tung Chung town centre next to Citygate Outlets Mall about two minutes walk from Tung Chung MTR Station (Exit B) and is easily accessible by MTR train and several bus services.
MTR TRAIN FROM HONG KONG ISLAND, KOWLOON AND THE NEW TERRITORIES
Tung Chung MTR Station is the terminus station of the MTR Tung Chung Line which starts at Hong Kong Station in Central on Hong Kong Island. The Tung Chung Line is easily accessible from the rest of the MTR network serving Hong Kong Island, Kowloon and the New Territories via interchange stations on the Tung Chung Line at Hong Kong Station (Airport Express, Island Line and Tsuen Wan Line), Kowloon Station (Airport Express Line), Nam Cheong Station (West Rail Line), Lai King Station (Tsuen Wan Line), Tsing Yi Station (Airport Express Line) and Sunny Bay (Disneyland Resort Line). Trains run at intervals of 4 to 10 minutes from approx 6am to 1am and approximate journey times to Tung Chung from stations along the Tung Chung Line are;
Hong Kong Station - 32 mins
Kowloon Station – 28 mins
Olympic Station (Mongkok) – 25 mins
Nam Cheong Station – 22 mins
Lai King Station – 18 mins
Tsing Yi Station – 14 mins
Sunny Bay Station – 7 mins
BUS FROM HONG KONG ISLAND AND KOWLOON
Several bus services serve the Tung Chung Terminus. The most convenient for visitors travelling from Hong Kong Island and Kowloon are Citybus services E11 and E22 to the airport (and AsiaWorld-Expo). The bus stop to disembark at is “Tung Chung Crescent, Shun Tung Road” which is the stop after Tung Chung Fire Station. The NP360 terminus is visible about 3 minutes walk away. For the return journey the bus stop is located on Tat Tung Road outside the NP360 terminus. Brief details of these services are;
Service E11 (from HK Island)
The service starts at Tin Hau Station MTR Station Bus Terminus and serves Causeway Bay, Wan Chai, Central, Western Harbour Crossing and the Western Harbour Crossing Toll Plaza (Kowloon side of the harbour) before travelling via the Lantau Link. From Tin Hau the journey to Tung Chung takes about 55 minutes and buses operate at a frequency of 12 to 20 minutes from 5-20am until midnight daily.
Service E21 (from Kowloon)
The service starts at Island Harbourview inside Olympian City 1 in Mongkok and serves Cherry Street, Prince Edward MTR Station (Nathan Road), and Sham Shiu Po before travelling via the Lantau Link. From Island Harbourview the journey to Tung Chung takes about 55 minutes and buses operate at a frequency of 11 to 20 minutes from 5-30am to midnight daily.
Full route details and fares can be found by using the route search facility on the Citybus website;
FROM THE NEW TERRITORIES the following Long Win Bus Company airport bus services may be useful to visitors;
E33 from Tuen Mun Central Bus Terminus
E34 from Tin Shui Wai Town Centre via Yuen Long
E42 from Sha Tin (Pok Hong) via Sha Tin Central Bus Terminus
All these services travel via Tung Chung and stop at “Tung Chung Crescent, Shun Tung Road” for the NP360 terminus.
Full route details and fares are available by using the route search facility on the Long Win website;
FROM HONG KONG DISNEYLAND
From Disneyland Resort Station take MTR train to Sunny Bay (4 mins) then change to Tung Chung Line for Tung Chung MTR Station (7 mins). Trains on the Disneyland Resort Line operate at a frequency of 4 to 10 minutes from 6-20am until 0-10am.
FROM HONG KONG INTERNATIONAL AIRPORT
Bus service S1 and S56 (jointly operated by Citybus and Long Win Bus Co) both operate a circular route between the airport and Tung Chung Station Bus Terminus. At the airport both buses stop on Cheong Tat Road outside the passenger terminal building at ground level below the Arrivals Hall. Bus S1 (about every 5/10 mins), via Asia World-expo, stops outside the NP360 Tung Chung cable car terminus on Shun Tung Road on the journey from the airport with a journey time of about 16 mins. Bus S56 is an express service (about every 20 mins) direct from the airport to Tung Chung Station, about 2 mins walk from NP360 Tung Chung cable car terminus, with a journey time of about 9 mins. Buses operate from about 5-30am until midnight. Most buses are equipped with luggage racks. There are luggage storage facilities at the NP360 Tung Chung Terminus with a charge of HK$80 per piece per day during normal cable car operating hours.
Approximate taxi fares (including all tolls but excluding luggage charge) to the Tung Chung NP360 terminus from various districts are;
HK Island (Central) HK$290
HK Island (Causeway Bay) HK$280
Kowloon (Tsim Sha Tsui) HK$225
New Territories (Sha Tin) HK$255
New Territories (Tsuen Wan) HK$205
New Territories (Yuen Long) HK$270
Hong Kong International Airport HK$55
Hong Kong Disneyland HK$95
Entrance to Ngong Ping 360 Tung Chung Terminus
GETTING TO THE NGONG PING TERMINUS
The NP360 Ngong Ping Terminus is served by the following New Lantao Bus Co routes;
2 – from Mui Wo Pier Bus Terminus on Lantau Island (journey time approx 35 mins), Mui Wo is accessible by ferry from Central Pier 6 on Hong Kong Island;
21 – from Tai O on Lantau Island (journey time approx 15 mins);
23 – from Tung Chung (journey time approx 45 mins);
Most passengers start the ride from Tung Chung Terminus. The 25 minute ride begins with the short hop across a sea channel to the first angle station on Chek Lap Kok (the airport island). The ride changes direction here and slowly climbs steeply over Tung Chung Bay as the hills of Lantau North Country Park loom ahead.
Climbing above Tung Chung Bay
The ride is flanked on one side by the green forested Tung Chung Valley and on the other by the north Lantau slopes and coastline whilst behind are stunning panoramic views over the airport and across the South China Sea to the New Territories.
Approaching the hills of Lantau North Country Park
As the cable car glides silently across the country park the towering Lantau Peak in the far distance ahead dominates several lower hills and peaks whilst below the journey crosses valleys, streams and forests before the slow ascent of Nei Lak Shan where the ride reaches its highest point some 560 metres above sea level.
Cabin arriving at Nei Lak Shan Angle Station, the highest point of the ride
From the second angle station the first glimpses of the Giant Buddha appear imposing a majestic air of serenity on all around.
On the gentle descent from Nei Lak Shan the majestic "Giant Buddha" becomes visible
The breathtaking ride continues across more valleys and woodland until the monastic buildings of Ngong Ping come into view and beyond the plateau the south Lantau coastline is visible before the journey reaches its destination at Ngong Ping Village constructed in traditional Chinese architectural style.
Approaching Ngong Ping with Nei Lak Shan in the distance
Occasionally mists can descend on the higher parts of Lantau Island particularly in early morning and under these conditions although the panoramic views can be restricted many visitors may consider the eerily haunting experience of gliding through the mist into the unknown just as exciting.
Cable car arriving at Ngong Ping Village Terminus (left)
NGONG PING VILLAGE
Ngong Ping 360 Cable Car Terminus, Ngong Ping Village
Ngong Ping Village and the Giant Buddha
Ngong Ping Village is part of the Ngong Ping 360 experience. The village which opened at the same time as the cable car was constructed in traditional Chinese architectural style and designed to reflect the character of the surrounding environment. The village is home to “Walking with Buddha” attraction, a new XD theatre attraction (due to open in mid 2014 to replace “Monkey’s Tale Theatre which closed in late 2013), “Ngong Ping Teahouse”, Ngong Ping Nature Centre and a variety of restaurants, café’s and gift shops. There is a charge for entry to “Walking with Buddha” or visitors can take advantage of the “Journey of Enlightenment Package” which includes a cable car round trip and entry to this attraction.
Ngong Ping Village
The small "International Cable Car Gallery" opened during October 2009 at Stupa Square inside the village and has since been relocated to the village entrance. This is an exhibition of eight refurbished and decorated cable car cabins from Italy, Germany, France, Brazil, Mainland China, Spain, Austria and Switzerland.
OTHER ATTRACTIONS AT AND AROUND NGONG PING
Ngong Ping Village is just a short walk from the Tian Tan “Giant Buddha”, Po Lin Monastery, and Wisdom Path via the new Ngong Ping Piazza which was officially opened in August 2010. The HK$77.5 million project for the 1.5 hectare piazza took almost two years to complete and features of the piazza include a new Pai Lau, Bodhi Path, Di Tan and Chinese landscaped garden. Ngong Ping Sewage Treatment Works, located next to Ngong Ping Village and commissioned by the Drainage Services Department in 2006, serves a population of 40,000 including residents of Ngong Ping and tourists. It has an information centre with small exhibition which is open (free admission) to the public, Tuesdays to Sundays from 10am to 12-30pm and 1-30pm to 4-30pm. It is closed on Mondays, New Year's Day, the first three days of Chinese New Year, Good Friday, Christmas Day and Boxing Day (Dec 26th). There are a number of hiking trails and scenic paths accessible from Ngong Ping including the Lantau Trail, Tung Chung Valley, and Ngong Ping 360 Rescue Trail (undertaken at own risk) to Tung Chung.
The historic traditional fishing village of Tai O with its stilt houses can be reached in about 15 minutes by bus service 21 from Ngong Ping or by taxi should cost no more than HK$60.
For more information on attractions at Ngong Ping and elsewhere on Lantau Island see;
Also NP360 have a useful leaflet illustrating the Ngong Ping 360 experience and other attractions on Lantau Island and this leaflet can be viewed and downloaded in several languages;
NGONG PING 360 OPENING HOURS
Monday to Friday 10am to 6pm
Saturdays and Sundays 9am to 6-30pm
There are several dates each year when the system is closed for scheduled maintenance. Dates are announced on the Ngong Ping 360 website. Scheduled closure dates are detailed below (check Ngong Ping 360 website for latest information as future dates are provisional and may change);
Mid-November 2018 (exact dates to be advised)
Mid-September 2018 (exact dates to be advised)
10th to 17th May 2018 inclusive
31st January and 1st February 2018
8th & 9th November 2017
19th to 21st September 2017 inclusive
5th July 2017 (one day only)
9th January 2017 to 4th June 2017
14th to 21st November 2016 inclusive
1st to 4th September 2016 inclusive
4th to 10th July 2016 inclusive
16th to 18th May 2016 inclusive
14th to 20th March 2016 inclusive
1st to 4th February 2016 inclusive
1st & 2nd December 2015
7th to 22nd September 2015 inclusive
30th April to 12th May 2015 inclusive
13th to 19th March 2015 inclusive
27th & 28th January 2015
Ngong Ping Village and attractions and businesses within the village, as well as the "Giant Buddha" and Po Lin Monastery remain open during maintenance days. During maintenance closures visitors can reach Ngong Ping from Tung Chung by New Lantao Bus service 23 (journey time 45/50 minutes) or by Lantau (blue) taxi (fare about HK$180).
ADVERSE WEATHER CONDITIONS
The cable car does not run in extremely adverse weather conditions or when Typhoon Signal 3 or higher is hoisted.
TICKET PRICES - STANDARD CABINS (from 1st September 2017*)
Fares were increased from 1st September 2017* and are HK$210 for an adult round trip, HK$100 child 3-11, HK$140 Hong Kong Senior Citizens. Single trip fares are HK$145 adult, HK$70 child 3-11, HK$95 Hong Kong Senior Citizens.
TICKET PRICES - GLASS-BOTTOM "CRYSTAL CABINS" (from 1st September 2017*)
Glass-bottom "Crystal Cabins" were introduced into service in April 2009. With effect from 1st September 2017* adult fare is HK$200 one-way (HK$130 child 3-11, HK$150 Hong Kong senior citizen) or HK$290 round-trip, (HK$180 child 3-11, HK$220 Hong Kong senior citizen).
* Hong Kong residents can purchase tickets at current prices until 22nd December 2017 on site only at the Tung Chung and Ngong Ping cable car terminal ticket offices.
Ngong Ping 360 glass-bottomed Crystal Cabin
Private cabin service includes round-trip cable car ride in a private cabin (standard / crystal cabin), fast lane for ticket purchase, priority boarding and free admission to Ngong Ping Village's "Walking with Buddha" attractions. Standard Cabin HK$3800 per cabin, Crystal Cabin HK$4500 per cabin.
NGONG PING 360 FUN PASS (from 1st September 2017);
Ngong Ping 360 introduced a new 360 Fun Pass from 1st January 2016 which includes round trip cable car ticket with admission to all attractions at Ngong Ping Village, including Stage 360, Motion 360 and Walking with Buddha. Prices for the 360 Fun Pass are Adult HK$ 290 (Standard Cabin) HK$370 (Crystal Cabin) Child HK$180 (Standard Cabin) HK$260 (Crystal Cabin) Senior HK$220 (Standard Cabin) HK$300 (Crystal Cabin). The prices represent about 40% discount from the cost of purchasing cable car tickets and attraction tickets separately.
A "360 SKY-LAND-SEA DAY PASS" is available which includes a Round-Trip Cable Car ticket, unlimited rides on New Lantao Bus Company bus routes and a Tai O Boat Excursion. Passes are priced from HK$290 to HK$370 for adults and HK$180 to HK$260 for children depending on type of cabin chosen for the cable car ride. For details see;
The 360 Sky-Land-Sea Pass includes a boat excursion at Tai O
360 HOLIDAYS GUIDED TOURS;
360 Holidays Assembly Point, Ngong Ping Village
Three cable car and guided tour packages are currently available;
360 LANTAU CULTURE AND HERITAGE INSIGHT TOUR - This tour operates four times daily and includes a round-trip between Tung Chung and Ngong Ping on the cable car, guided tours of Ngong Ping Village, Ngong Ping Piazza, Po Lin Monastery, Giant Buddha and Tai O Fishing Village and includes coach travel between Ngong Ping and Tai O. The tour is about three and a half hours duration, conducted in English and Mandarin and the cost is HK$430/360 Adult/Child in Standard Cabin or HK$490/HK$430 Adult/Child in Crystal Cabin.
Visitors need to register at the ticket counter at Tung Chung cable car terminus at least 45 minutes before the start of the tour. The tours start from Ngong Ping Village at 11-30am and 12-30pm, 2pm and 3pm.
For full details see;
360 LANTAU SUNSET TOUR - includes single trip cable car ride, round trip sightseeing coach transfer to / from Tai O, Tai O boat excursion, dinner at Tai O Heritage Hotel, single trip MTR ticket and professional guided service. The tour lasts about 5½ hours. Latest time for ticket redemption at Tung Chung cable car terminal is 2-45pm and participants should assemble at the assembly point in Ngong Ping Village at or before 3-30pm. Ticket price based on Standard Cabin cable car travel is HK$690 adult, HK$630 child or Crystal Cabin cable car ride HK$750 adult, HK$690 child. For further information see;
360 BUDDHIST WALK - A TRIP OF ENLIGHTENMENT. This new tour commenced operating June 2015 and includes round-trip cable car journey, the "Big Buddha" including exhibition hall, Po Lin Monastery Grand Hall of Ten Thousand Buddhas, Wisdom Path, Dongshan Famen, and refreshments at Po Lin Monastery. Transportation from Ngong Village to the "Big Buddha" is by coach to the statue podium car park avoiding the need to climb 268 steps. Price in standard cable car cabin is HK$255 adult, HK$170 child or in Crystal Cabin HK$325 adult, HK$245 child. Operates daily. Redeem tickets at Tung Chung Cable Car Terminus before 1pm, tour assembles at 1-45pm in Ngong Ping Village. Tour conducted in English, Cantonese and Putonghua. The tour operates on Tuesdays, Thursdays and Saturdays only. Duration of tour is about 2 hours;
360 Holidays tour coach at Tai O
WALKING WITH BUDDHA ATTRACTION
"Stand-alone" admission charge for this attraction, when not included as part of a package is HK$40 adult, HK$20 child 3-11, HK$28 Hong Kong Senior Citizen age 65 and over. The show takes place every 30 minutes and lasts for about 20 minutes.
Opened 19th August 2014. This is a 5D movie theatre featuring an 8-minute "multi-sensory" tour of Lantau Island's natural beauty and tourist attractions. This attraction replaces the Monkey's Tale Theatre attraction which closed on late 2013.
Opened 19th August 2014. This attraction features stage performances of classic scenes and stunts from Hong Kong movies. Performances include smoke effects and allow for audience participation. The show has been developed in conjunction with Hong Kong Professional Performing Arts Centre. Performances last for about 30 minutes and take place at 12-30, 14-15, 15-15 and 16-30 on weekdays and at 11-00, 12-15, 14-15, 15-15 and 16-30 on weekends and public holidays.
Tickets can be purchased from the Ngong Ping 360 termini at Tung Chung and Ngong Ping.
Online ticket reservations, allowing visitors to select a specific time slot and giving priority "fast lane" ticket pick-up can be made from one to fourteen days in advance at;
Pre-dated vouchers can be purchased at MTR Customer Service Centres at Hong Kong Station, Causeway Bay Station, Tsim Sha Tsui Station, Kowloon Tong Station, Hung Hom Station, Mong Kok East Station, Tin Shui Wai Station and Tuen Mun Station or from travel agents. These vouchers are redeemable on the valid date at Ngong Ping 360 ticket counters at Tung Chung and Ngong Ping termini.
Vouchers can also be purchased at any 7-11 convenience store in Hong Kong except those at Tung Chung and Ngong Ping and can also be purchased at "eInstantBonus" terminals at some MTR stations.
Same day tickets can only be obtained from the ticket counters at Ngong Ping 360 Tung Chung Terminal and Ngong Ping Terminal.
Octopus Card cannot currently be used for payment for tickets for travel on the cable car (for various operational reasons) but can be used in the NP360 souvenir shops.
There are luggage storage facilities at both the NP360 Tung Chung Terminus which may be useful for visitors in transit to or from Hong Kong International Airport and in Ngong Ping Village. Charge HK$80 per item for up to one day storage during normal cable car operating hours.
Free wi-fi is available at Tung Chung and Ngong Ping cable car terminals and throughout Ngong Ping Village.